Technical & Troubleshooting
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I paid but my subscription isn't showing. What happened?
Payment processing can take a few moments. Refresh the page. If still missing, contact support on livechat with your payment screenshot.. -
The app is loading slowly. What should I do?
Try refreshing the page, clearing your browser cache, or checking your internet connection. -
The app isn't working on my browser. What browsers are supported?
MatchPapa works best on Chrome, Safari, Firefox, and Edge. Ensure your browser is updated. -
The match I'm looking for isn't showing. Why?
Check different date tabs or search by team name. Some fixtures may not be available in our data feed. -
I'm getting an error when trying to get a prediction. What should I do?
Ensure you have an active subscription or remaining free predictions. If the issue persists, contact support on livechat.